AOL Download Instructions

If you have call waiting on your phone, AOL reccomends these steps to disconnect this feature before you download:

1. On the Sign On screen, click Setup.
2. On the AOL Setup screen, click Expert Setup.
3. On the Locations tab in the Connection Setup window, click the number (connection) you want to edit once to select it. (The number (connection) is identified beneath the location name.)
4. Click Edit.
5. In the Edit Number (Connection) window, select the Dial [*70,] to disable call waiting check box.
6. Edit the default prefix if it is not correct, and make sure there is a comma after it.

You will have to edit each number in the location and make this change. Typical codes are *70 for Touch-Tone service, and 1170 for rotary service. Contact your local telephone company for the deactivation code in your area. When you sign off and your modem hangs up the phone, Call Waiting is reactivated.

These are the exact instructions listed on AOL, contact AOL tech support if you need further assistance.