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Help Desk and Technical Assistance

Request technical assistance or submit technical questions about building energy codes, REScheck or COMcheck projects, or BECP website content.

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Please use this support option ONLY for questions or requests concerning the COMcheck/REScheck desktop or COMcheck-Web/REScheck-Web software tools.
Please use this support option to request technical support regarding building energy codes requirements or adoption activities for your state or local jurisdiction. 

Your request should include the following information:

  • A detailed explanation of the assistance being requested
  • A date by which the assistance must be completed.

Requests will be acknowledged upon receipt.  You will be notified about the status of your request within two weeks.

Assistance Request Type
Please use this support option ONLY for inquiries relating to this website (www.energycodes.gov).  For COMcheck or REScheck software tool support, please choose the appropriate support option above.