Frequently Asked Questions (FAQs)

Unfortunately, there is not a way to merge files.  The web tool is definitely the way to go when you have multiple contractors involved as you can create a generic log in and each contractor can work on the same project file to enter their information (e.g., building envelope, lighting, mechanical). 

Project sharing will soon be more user friendly. 

There are a couple of things to try:

1. Completely remove REScheck or COMcheck
   • Use the Windows operating system “Programs and Features” uninstaller
   • Open Windows Explorer and navigate to C:\Users\<your username>\AppData\Roaming\<REScheck or COMcheck>
   • Delete the check.prp and defaults.dat files
   • Navigate to the REScheck or COMcheck application folder:  C:\Users\<your username>\AppData\Local\Check\<REScheck or COMcheck>
   • Delete all of the contents of this folder, including any sub-folders
     (These steps should ensure the application has been fully removed.)
   • Then try reinstalling REScheck or COMcheck
2. If that doesn’t work, use the web tool which requires no download but you will want to register so you can save your projects.   

Choose a city that is the closest with the most similar weather.  Check with the building official where the project is located to confirm the city selected will be acceptable or if choosing “county” as the designation would be more appropriate.  The easiest way to choose county would be to use the web tool which has the option between city and county on the project tab screen.